Month: September 2019

Sandals Resorts In Key Caribbean Holiday Destinations Reap The Rewards Of Earthcheck Programme

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The Sandals Resorts brand has built itself a sterling reputation over the years and has long been synonymous with luxurious Caribbean holidays. Management at Sandals have proven that they are not satisfied to rest on their laurels as they continue to raise the standards they have set for themselves. Most notably, over the course of the past 12 months Sandals have been hard at work building an equally stellar reputation in the field of eco-friendly tourism.

A year ago Sandals announced the launch of their environmental management programme across all their Caribbean hotels and resorts with the Sandals Earthguard powered by EarthCheck.

Since then, the Sandals chain of resorts have reportedly come a long way with their flagship hotel the Sandals Royal Bahamian recently receiving a silver rating by EarthCheck while the Sandals Negril, one of the most popular with travellers booking luxury Caribbean holidays, has proudly maintained its platinum status previously acquired in 2008 under the groups former certification body, Green Globe.

Under the EarthCheck programme, Sandals have identified six key pillars necessary to reduce their environmental impact and improve their green credentials:

Staff Awareness
Energy Management
Waste Management
Control of Hazardous Substances
Social and Cultural Development
Water Conservation

Sandals work in the area of water management and water conservation has been particularly impressive given the number of travellers who stay at the many Sandals resorts during their holidays in the Caribbean and the demands that such a high level of occupancy places on water supplies. Across all Sandals Resorts water from ice machines are recycled and used for irrigation, while the Sandals resorts in Ocho Rios, Jamaica has been harvesting well water to reduce its reliance on municipal supplies.

EarthCheck CEO Steward Moore stated the following of Sandals achievements, This achievement highlights the long term commitment that Sandals Resorts has shown to the communities and environment of the Caribbean. Theyre well ahead of most governments and industry players globally as a result of their efforts, and serve as a leader in the field of sustainable practices.”

Important Standard Operating Procedure for Hotels.

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The hotel, with excellent service and steady is the key to success, standard operating procedures, or SOPs, plays an important role.

Identification Hotel Standard operating procedure for setting policy, protocols and the hotel in written form that is readily available in the hotel staff. A typical procedure is standard operating in three parts: the purpose, or made a clear SOP and the details of what the expected results should be a procedure or a step-by-step manual control tasks, and resources, including personnel hotel, other employees or managers and databases, or other references. Function Hotel/Resorts in Pune follow standard operating procedures to improve the customer experience. Standard operating procedures for the training of this staff is the best way to handle a situation, from Fielding guest complaint handling, fire drills. By creating a structure for service abroad, which is consistent and well thought out, senior management, hotels can provide a positive guest. Types Hotels can use different types of standard operating procedures. Tool procedures to focus on specific tasks, such as the hotel staff might have to deal with. Tool procedures may include tasks that the hotel staff are likely to face every day as late check-out or temperature concerns, and in rare circumstances, such as fire alarms sound or malfunctioning elevator . Rule procedures help the hotel staff in the face of potentially difficult situations. Rule procedures may include employee behavior acceptable, as if an employee can accept a tip in cash from a hotel guest. Procedures of the rule can also include people in vulnerable areas, indicating that smoking in a nonsmoking room or a credit card declined. Working Procedures clearly define the role of an employee and responsibility within the hotel, so expectations are clear. Benefits According to HVS, consulting and services organization that focuses on hotels and leisure, standard operating procedures for hotels benefit from a number of ways. In a competitive hotel industry, the standard operating procedures to ensure that the hotel promises to keep its marketing materials and advertising. Standard operating procedures to ensure that customers specially for Honeymoon Resorts receive the same treatment every time they visit the hotel. A complete SOP can help employers posting job opportunities for the future Standard Operating Procedure for Hotels in General. Because the role of each employee is clearly indicated. Take SOP also provides a basis for performance evaluations of the hotel employees. Considerations Standard operating procedures can take up to three months to complete, and that to succeed, must be tested and evaluated in depth. Hotel standard operating procedures are more successful when employees are involved in its creation.